Want to know India Visa Customer Support ?

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Hours of Operation (Customer Service Center)

Customer service agents are ready to assist you Monday – Friday from 8:00 a.m. to 8:00 p.m., India Standard Time (IST), and Sunday from 9:00 a.m. to 6:00 p.m., IST.

Callers from the Indian Visa Customer Support can reach the contact centers 24-hours a day between Monday at 8:00 a.m. and Friday at midnight, Eastern Standard Time (EST).

The Call Center services will only be closed on Saturdays, Christmas, New Years, Holi, Diwali, Republic Day, Independence Day and Gandhi Jayanti.

Hours of Operation (Visa Application Center)

Submission of Drop Box visa application/ 221(g) application

Monday to Friday – 10:00 a.m. to 04:00 p.m.

Passport Collection

Monday to Friday – 10:00 a.m. to 04:00 p.m. 

Sunday – 01:00 p.m. to 05:00 p.m. (only at the 5 Visa Application Center located at New Delhi, Mumbai, Kolkata, Chennai and Hyderabad)

Check Your Visa Application Status

You may check your DS-160/ Immigration Case and visa application status online here by entering your interview location and your DS-160 barcode / Immigration case number.

Check the Status of Your Passport

Instant: Enter your passport number below to check on the status. If your passport is ready for pick-up, please collect it in a timely manner and bring supporting documents. If your passport is not collected in a timely manner it will be sent back to the Embassy or Consulate.

http://cgifederal.secure.force.com/passporttracker?country=India&language=en

Email: You may also send an email to passportstatus@ustraveldocs.com In the subject and/or body enter Indian Visa Application Online only a valid passport number exactly as it was entered at the time the appointment was scheduled. Do not enter any additional text. You will receive an automatic response with the status.

Contact Information

If you need help with your visa application or want to learn more about obtaining a visa to travel to the U.S., please contact us via any of the means shown below. Visa application services call center agents are able to assist you via email, telephone or chat.

Email: To reach a customer service representative via email, please write to support-india@ustraveldocs.com.

Telephone: Please contact a customer service representative using one of these telephone numbers:

Callers in IndiaTelephone No.
Punjabi/Gujarati/English/Hindi+91 120 4844644
Tamil/Telugu/English/Hindi+91 22 62011000
English/Hindi/Punjabi/Gujarati/Tamil/Telugu+91 120 4844644 or +91 22 62011000
  • Callers in the United States: Call +1 703 520 2239.
  • Click to Talk: You can talk to us directly through your browser from any device. This service is free of charge and utilizes internet connection. The session is encrypted and secure.Please make sure you are using Chrome, Firefox, Safari or Opera as a browser. To begin, click on the “Free Call” button below, enter your information as required and press the phone icon. Please make sure the audio features on your device are enabled or share permission if asked for: microphone and speaker.
    The functionality of the widget was intentionally restricted to messaging and to audio connections only. Your communication will be secure and none of your data will be stored. It’s deleted the very moment you close your browser. Your webcam is never accessed! To facilitate the provision of our services, we use session cookies. By using this service, you are agreeing to it.

CLICK TO TALK

Skype: To use Skype to speak to a customer service representative Monday – Friday from 8:00 a.m. to 8:00 p.m., India Standard Time (IST), and Sunday from 9:00 a.m. to 6:00 p.m., IST. Please add a new contact to your Skype account with the Skype name ustraveldocsindia.

Reporting Fraud

Please contact us at fraud@ustraveldocs.com if you have experienced fraud or have been asked to pay any unnecessary fees to pay your MRV fee, schedule your visa interview, or ship documents to or from the consular section.

Hours of Operation

The Consulate General of the United States of America operates from 8:30am to 5:00pm, Monday through Friday, except on holidays.

The Office of Consular Affairs, for all visa related queries, may be contacted from Monday through Friday, between 9:00 am and 12:00pm and between 2:00pm and 4:00pm.

The American Citizen Services are available Monday to Friday from 8:30am to 12:00pm, except on American and Indian holidays.

Contact Information:

English and Hindi+91 120 4844644
English and Hindi+91 22 62011000

Callers from USA should direct their telephone inquiries to: +1-703-520-2239.

Enjoy a free application consultation with our Application experts, we are always standing by and eager to help you. Our executives will help chart the best path forward as they learn more about your online goals.

Do you already have an Application ID and registered with us? if you already, please provide your Application ID or Passport Number or Registered Mail ID, and a clear description of your query. This will help us better answer your question.

Dear Guest,

Thank you for choosing Air India Express. 

You may get in touch with Air India Express call centre, which is available 24-hours a day, 7 days a week at  044-40013001 or 044-24301930. 

Else, please go through the FAQs to clarify your doubts regarding Air India Express services or send us your queries and concerns online. You can email us at customersupport@airindiaexpress.in.

If you are not satisfied with the support provided by the call centre and customer support mail team, you can forward the complaint to the Nodal Officer for complaints. You may reach the Nodal Officer on the email : nodal@airindiaexpress.in.

Still not satisfied; you have the option to take up the complaint with the Appellate Authority on his email : appellate@airindiaexpress.in

Alternatively you may share your experience on Air India Express Social Media handles :

CONSULATE GENERAL OF INDIA,  JEDDAH

All Indian visa applications have to be mandatorily submitted online by completing the online visa application form on the

Website https://www.indianvisaonline.gov.in/visa.

Thereafter a print out of the online visa application is to be submitted at the VFS Center along with required documents/ fees.

LocationsContact CoordinatesTimings
Jeddah-Hail StreetIndia Passport Application Centre, Hail Street, Near NAFT Petrol Station, Opp. Ryadah Building, Jeddah, KSA(https://goo.gl/maps/wiEtUmY4aYDMK8cB9 )You can reach us:info.injeddah@vfshelpline.comor call:00966115204886Timings of Submission:08.30-15.00 hrs(Sunday-Thursday)Timing of Delivery:15.00-17.00 hrs(Sunday-Thursday)
NajranIndia Passport Application Centre, Najran Chamber of Commerce, King Abdulaziz Rd, Alkhalidiyyah, Najran 66262, KSA(https://goo.gl/maps/sZeLcbFoS7vgjRzy6)You can reach us:info.injeddah@vfshelpline.comor call:00966115204886Timings of Submission:09.00-15.00 hrs.(Sunday-Thursday)Timing of Delivery:15.00-17.00 hrs.(Sunday-Thursday)
mis Mushait
India Passport and Visa Application Centre, King Saud Street,Cross with Umsarab Road,Near Barqan Fuel Station,Umsarab Dist,Khamis Mushait
(https://goo.gl/maps/HEpxfqasiVPAYXJF8)
 You can reach us:
info.injeddah@vfshelpline.com
or call:
00966115204886
Timings of Submission:
09.00-15.00 hrs.
(Sunday-Thursday)
Timing of Delivery:
15.00-17.00 hrs.
(Sunday-Thursday)
Makkah
India Passport Application Centre, Chamber of Commerce Jeddah, Express way, Al Takhsosi, Makkah, 21955
(https://goo.gl/maps/iEZhGYZryHL6rFz16)
You can reach us:
info.injeddah@vfshelpline.com
or call:
00966115204886
Timings of Submission:
09.00-15.00 hrs.
(Wednesday-Thursday)
Timing of Delivery:
15.00-17.00 hrs.
(Sunday-Thursday)
 
 
JAZAN
India Passport Application Centre, Jazan Chamber of Commerce, Prince Mohammad Bin Nasser Street, Ash Shati, Jazan, KSA
(https://goo.gl/maps/1zaMbkY2m2Sh2evNA)
You can reach us:
info.injeddah@vfshelpline.com
or call:
00966 115204886
Timings of Submission:
09.00-15.00 hrs.
(Wednesday-Thursday)
Timing of Delivery:
15.00-17.00 hrs.
(Sunday-Thursday)
 
MEDINA
India Passport Application Centre, Al Madinah Al Munawarah Chamber of Commerce, King Khalid Street, Al Mabuth District, Medina 42242, KSA
(https://goo.gl/maps/sSnQKTPFkQtxtijz8)
You can reach us:
info.injeddah@vfshelpline.com
or call:
00966115204886
 

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